Insurance Isn’t Everything
Quality eyecare should always win over price. But these days, it’s harder to argue with frugality; however, with information and knowledge, proper eye care will fall in the “quality” category. This course will help you prepare how to differentiate your practice services and products from the herd. Once you learn these skills, the patient will walk away from your practice feeling as though they now know more about the importance of quality and eye care. And they will.
After completing this course, attendees will understand their responsibility in communicating with patients and direct the information to what will stimulate the right decision, beyond price. Attendees will have the ability to educate the patient to better understand their vision options not insurance coverages. The focus will be on stimulating the desire in staff to strive for what is best for the patient visually not monetarily.
Length of workshop:
Basic to Intermediate
All staff members willing to improve their patient communication techniques and increase practice profits.