Telephone Techniques and Shoppers – The Survival Guide
One of the most powerful tools for practice growth is at arm’s length: Its the telephone. Learn how to maximize your ability to use this important instrument to explain your services, discuss quality products and demonstrate what makes your practice unique. We provide scripts for effective communication of services, optical products and fees.
After completion of this course, attendees will better understand the importance of the phone and their role in maximizing its effectiveness. They will have more confidence communicating your services and products with callers.
Length of workshop:
Basic to Intermediate
Any staff member new to the practice or experienced staff wishing to improve their skills.
Maximum number of participants: